(address periodically changes)
250-(Personally provided)

CUSTOMER SERVICE SPECIALIST.

Summary of Qualifications

* Proficient in computer operations & working with others.

 * Highly effective communications and interpersonal skills.

      * Work well with others to get the job done at its best on time.

   * Made many suggestions which produced improved efficiencies.

SKILLS and ACHIEVEMENTS

CUSTOMER RELATIONS

* Outlined instructions, procedures, processes and guidelines for new staff.

* Contracted the assistance of specialists to resolve critical issues.

   * Handled objections, complaints, and declining morale company-wide.

MANAGEMENT ABILITY

   * Interpreted corporate policies into department goal-setting.

           * Reported on effectiveness &relevancy of training programs to the CEO.

* Introduced and taught a highly effective Wellness Program.

PROJECT MANAGEMENT

* Built prototypes, tested designs, job costed, and scheduled.

 * Gathered and integrated resources & skills to produce results.

* Made accurate projections of market trends and opportunities.